Shipping Policy
We are pleased to offer shipping within the United States. Below are the details regarding our shipping options and terms:
Shipping Options
- Standard Shipping:
- Delivery within 3–7 business days.
- Tracking information will be emailed as soon as your order ships.
- Delivery times are estimated and not guaranteed.
- Expedited Shipping:
- Delivery within 2–3 business days.
- Tracking information will be emailed as soon as your order ships.
- Delivery times are estimated and not guaranteed.
Note: Stacked supplement orders are intended to work together and will ship when all items in the stack are back in stock.
Shipping Refunds
- Shipping refunds will only be issued if we fail to meet our processing timeline.
Third-Party Shipments
- If shipping to a third party, you are responsible for any additional shipping charges incurred.
- We do not accept returns from third-party shipments once an order has been reshipped.
Free Shipping
- United States: Orders over $100 qualify for free standard shipping in the contiguous 48 states. Expedited shipping is available at an additional cost.
- Hawaii, Alaska: Orders over $250 qualify for free standard shipping.
Backordered Items
- If your order includes out-of-stock items, the entire order will ship once all products are back in stock. Tracking information will be emailed when the order ships.
Thank you for choosing our products! If you have any questions about shipping, please contact our customer service team at support@wholebodyhealthmedical.com.
Return Policy
Our nutritional products are unconditionally guaranteed for quality, freshness and labeled potency. If for any reason you are not thoroughly satisfied with your purchase, you can return the product(s) within the first 30 days for a full 100% refund. When you receive your item, you must check it as soon as possible following receipt and always before use. All returns are subject to a 15% return fee at the discretion of Whole Body Health Medical. Any claims of shortage or damage must be made within seven (7) days of receiving package.
Please note: If shipping to a third party you are responsible for shipping charges which may incur. We do not allow for returns from third party shippers once an order has been reshipped.
Some individual products may have a separate refund policy. Please see individual product disclaimers on the respective product page to get more details about the refund policy of the product you order.
There are no refunds for medical services provided through www.wholebodyhealthmedical.com.