Privacy Policy
Last Updated: April 25, 2025
Introduction
Welcome to the websites located at www.vitamins.wholebodyhealthmedical.com and www.wholebodyhealthmedical.com (collectively, the "Websites"), developed and operated by Whole Body Health Medical dba Colorado Medical Services, LLC ("Company", "we", "our", or "us"). This Privacy Policy is intended to inform you about how Company collects, uses, and protects your personally identifiable information ("PII") and other information in operating the Websites.
How do the Websites Work?
The Websites provide visitors ("Visitors", "you" or "your") who are at least eighteen (18) years of age access to our store and medical services. By using the Websites, you consent to the collection and use of your PII by Company as described herein. Company reserves the right to change how we handle the information we collect and process through the Websites at any time. We will update this Privacy Policy to reflect any changes, and such changes will take effect immediately once posted.
What type of PII does Company collect and how do we use it?
For www.vitamins.wholebodyhealthmedical.com:
Visitors must provide certain PII to Company in order to make purchases. Such PII includes basic shipping and billing information, such as your name, address, phone number, and credit card number. By providing us such information, you represent and warrant its veracity.
For www.wholebodyhealthmedical.com:
In addition to the basic PII mentioned above, we may collect health-related information and other sensitive data necessary for providing medical services. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA), and we maintain HIPAA compliance for all operations on this website. All patient records will be stored in a secure HIPAA-compliant system managed and hosted by Aesthetic Record EMR.
How do we use your PII?
Company may use your PII for the following purposes:
- Fulfilling orders and providing requested services
- Processing payments
- Communicating with you about your orders or services
- Marketing and promotional purposes
- Improving our Websites and services
- Complying with legal obligations
Company may provide your PII to entities who work on behalf of or with us. These entities may use your PII to help fulfill your requests in connection with the Websites. For instance, we may transfer information collected at checkout, including PII, to service providers and other third parties who assist us in billing and order fulfillment.
Marketing Communications
We may use your PII to send you promotional materials about our products and services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.
Under what other circumstances may we release PII?
We may also release your PII if we believe such release is necessary to:
- Comply with the law (e.g., a legal process or a statutory authorization)
- Apply or enforce our customer agreements
- Protect our rights or property
- Protect Visitors from fraudulent, abusive, or unlawful use of the Websites
- Address a situation where we reasonably believe that a danger to any person requires disclosure of such PII
What other information does Company collect?
We also collect anonymous and aggregate information from you about your preferences in navigating the Websites by using cookies, action tags, and other methods. Cookies are small text files that identify your computer. We may use cookies to, among other things:
- Monitor Website usage
- Customize Website features
- Identify your computer's operating system and browser
- Complete transactions
- Analyze website performance
In addition, we use third-party analytics tools such as Google Analytics to help us understand how visitors use our Websites.
An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from, and the time that such webpage was viewed. Tags may be associated with cookie information.
We may use such anonymous and aggregate information for promotional and analytical purposes. If you do not want to be identified by us, you can set your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to their presence. You can also adjust the settings in your browser to refuse all cookies.
How do we store information?
For www.vitamins.wholebodyhealthmedical.com:
PII collected at checkout is secured according to Shopify's security standards, as they host this portion of our online presence. For more information about Shopify's security practices, please refer to Shopify's privacy policy.
For www.wholebodyhealthmedical.com:
We maintain HIPAA compliance for all operations on this website, including appropriate administrative, technical, and physical safeguards to protect the privacy and security of your health information.
Please note that despite our efforts to safeguard information provided to us, we cannot guarantee that such information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
Data Retention
We retain your PII for as long as required by federal and/or Colorado law, whichever retention period is longer. This includes:
- Information related to transactions: minimum of 7 years for tax purposes
- Medical records: as required by applicable state and federal health information regulations
- Account information: as long as your account is active or as needed to provide services
International Users
Our services are intended for users located within the United States only. We do not sell products internationally and do not specifically market to individuals outside the United States.
Policies Regarding Children
You must be eighteen (18) years of age or older to use our Websites, create an account, make purchases, or receive services from us. We do not knowingly collect personal information from individuals under 18 years of age.
Your Rights Regarding Your Information
For www.wholebodyhealthmedical.com:
Customers can update personal information stored on this website by logging into their profile. You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below.
For www.vitamins.wholebodyhealthmedical.com:
Since this website is hosted by Shopify, certain aspects of your profile management are determined by their platform. However, you may contact us directly to request assistance with accessing, correcting, or deleting your information.
California Residents:
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) regarding your personal information.
Contact Information
If you wish to remove PII that you have submitted to Company, or if you have questions or concerns about any of our information collection or handling practices, please contact us:
Email: support@wholebodyhealthmedical.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this Privacy Policy indicates when it was last updated.